MASNCO.COM, respect your privacy. This Privacy policy outlines the manner your data is collected and used by Masnco. You are advised to please read the Privacy Policy carefully. By accessing the services provided by masnco.com you agree to the collection and use of your data by Masnco.com in the manner provided in this Privacy Policy.
If you have questions or concerns regarding this statement, you can email us at [email protected].The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by masnco.com or to the people that are not engaged, employed or managed by masnco.com
Through this document, we wish to make you:
- Feel at ease while using our websites;
- Feel confident while sharing information with us;
- Aware that you may contact us with your questions or concerns about privacy on this website;
- Aware that by using our websites you are agreeing to the collection of certain data.
Information that may be collected from you?
Masnco.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them.
Kindly, note that masnco.com does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, all required transaction details are captured on the secure payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. That’s why during the purchase process masnco.com does not have access to, or store, your complete card account information.
We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website.
While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from “cookies” sent to your browser from web server cookies stored on your hard drive, including but not limited to:
- Computer-identification information;
- IP address, assigned to the computer which you use;
- The domain server through which you access our service;
- The type of computer you’re using;
- The type of web browser you’re using.
While you are transacting on our website personally identifiable information collected about you may include your:
- First and last name.
- Email addresses.
- Contact details including phone numbers.
- Postal code.
- Demographic profile (like your age, gender, occupation, education, address and durables owned).
- Personal preferences and interests (such as books, movies, music and so on); and
- Your opinion on services, products, features on our websites.
We may also collect the following information about:
- The pages you visit/access.
- The links you click on our website.
- The number of times you access the page.
- Things you view, add to bag, add to wish list.
- Other websites you open simultaneously while browsing on ours
When / How do we collect the information?
We will collect anonymous traffic information from you when you visit our website.
We collect the personally identifiable information from you when you register with us or you transact as a guest. During registration you are required to give us your contact information (such as name, email address, date of birth, gender, billing address, delivery address, postal code, mobile number, occupation, interests etc.). Upon registration users may receive communications from Masnco.com (e.g. newsletters, updates). Even when you transact as a guest, we collect identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, postal code, mobile number etc.).
We use this information to contact you about the services you are using on our website and services in which you have expressed interest.
When you purchase a product or service from us, we request certain personally identifiable information from you on our order form, in order to be able to fulfill your requested service. You must provide contact information (such as name, email, and shipping address).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
You have the option to provide demographic information (such as occupation, education and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our website.
If you choose to use our referral service to tell a friend about our website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website. Masnco.com does store this information and the information is used for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at masnco.com to request that we remove this information from our database.
We are the sole owners of your information collected by us at different points on our Website.
We will collect personally identifiable information about you only as part of a voluntary registration process, guest check out, on-line survey, or contest or any combination thereof.
Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.
The website contains links to other websites. We are not responsible for the privacy practices of such websites which we do not own, manage or control.
How is the information used?
We use your contact information to send you:
- Password reminder and registration confirmation.
- Special offers.
- Changes in the service policies or terms of use.
- Event based communications such as order information, renewal notices, invites, reminders etc.
Note: We send users updates upon registration, and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc.
We use your personal information to:
- Improve personalized features on our websites to enhance your shopping experience.
- To contact you for your account / profile related matters or any other reason as may be necessary.
- To provide the services requested by you example deliver merchandise ordered by you.
- To preserve social history as governed by existing law or policy.
We use anonymous traffic information to:
- Remember you in order to deliver better and more personalized service e.g. track your entries in our promotion schemes;
- Recognize your usage privileges to our website.
- Administer and manage smooth functioning of our website by diagnosing problems.
- Track your session and activities so that we can understand better how people use our website.
Who do we share your information with?
We do not share or rent your information with third parties except our agents and alliance partners.
Agents
We use the services of our enabling partners such as outside shipping companies, resellers, business associates to fulfill orders, and credit / debit card processing companies to process the payment for goods and services ordered from masnco.com website. These entities do not retain, store, share or use personally identifiable information for any other purposes.
Alliance Partners
We will share your information with our alliance partners who work with us or on our behalf to help provide you the services. An alliance partner is a company or an individual who owns and manages (wholly or part of) online content on their websites powered by masnco.com.
We share email addresses with agents and Alliance partners. The agents and Alliance partners use the email address to confirm the deliveries, send notices and offer services related to the service.
We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to any other third parties unless:
- Required by special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure;
- To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of masnco.com terms of use or to defend against legal claims;
We have your permission to provide products or services you’ve requested. We reserve the right to disclose your personal identifiable and email address information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our websites.
When you enter sensitive information (such as credit / debit card number) on our acquiring bank’s system or order forms, they encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link http://www.verisign.com/
If you have any questions about security on our website, you can email us at:[email protected]
What choices are available to you regarding collection, use and distribution of your information?
You can accept or decline the cookies. All websites that are customizable require that you accept cookies. You must also accept cookies to register as someone for access to some of our services. For information on how to set your browser to alert you to cookies, or to reject cookies, go to http://www.cookiecentral.com/
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this website. We do link the information we store in cookies to any personally identifiable information you submit while on our website.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier and secure for you to navigate our website. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browsers “help” file. Reference for cookies can be found at http://www.cookiecentral.com/
If you reject cookies, you may still use our website, but your ability to use some areas of our website, will be limited. Cookies are used in the shopping bag to enable enhanced security and to ensure there is no URL based spamming.Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when transact as a guest or add items to shopping bag). A cookie cannot read data off your hard drive.
Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our website. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally.
Voluntary disclosure of information.
Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to use our websites. However, we offer some services only to visitors who do register:
We provide you with the opportunity to opt-out of having your email address used for certain purposes, when we ask for this information. For example, if you purchase a product / service but do not wish to receive any additional marketing material from us, you can indicate your preferences. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by selecting your preferences in “My Account”. If you still face an issue then you may contact us at [email protected].
If your personally identifiable information or email address change, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Service at [email protected].
Upon request, we will remove / block your personally identifiable information from our database, thereby canceling your registration. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.
What security procedures are in place to protect information from loss, misuse or alteration?
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on masnco.com, your masnco.com ID and Password are required in order to access your profile information.
To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.
Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this website, you agree that masnco.com. will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it.
If you have any questions about security on our website, you can send email us at [email protected].
All information gathered on masnco.com is securely stored within the masnco.com controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited.
However the internet is an ever evolving medium. We may revise our privacy policy from time to time to incorporate necessary changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.
Policy updates
We reserve the right to change or update this policy(subject to any changes in prevailing laws, statutory regulatory orders, any Government order or any changes in our business policy etc.) at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our homepage. If we decide to make changes in our email practices, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Contact Details:
MASNCO
North Side of Custom Academy, Sagarika I/A, Pahartali, Chittagong
Contact no.: +880 167,0929205
Email: [email protected]